PRIVACY POLICY

PRIVACY POLICY
Last updated October 2024

Thank you for visiting Webbia LLC (“Webbia,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including:

  • Visiting our website at webbia.co or any website of ours that links to this Privacy Policy
  • Engaging with us in other related ways — including sales, marketing, and events

Reading this Privacy Policy will help you understand your rights and choices regarding your personal information. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at support@webbia.co.

TABLE OF CONTENTS

  1. SUMMARY OF KEY POINTS
  2. WHAT INFORMATION DO WE COLLECT?
  3. HOW DO WE PROCESS YOUR INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. HOW DO WE HANDLE INTERNATIONAL DATA TRANSFERS?
  14. DO WE MAKE UPDATES TO THIS NOTICE?
  15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. SUMMARY OF KEY POINTS

  • Personal Information We Collect: We collect personal information that you voluntarily provide or that is automatically collected as you use our Services.
  • Sensitive Information: We typically do not collect “sensitive” personal information, such as information about your race, religion, or sexual orientation.
  • No Third-Party Data Collection: We generally do not collect information about you from third parties, unless necessary to provide our Services.
  • How We Use Your Information: We use your information to provide, improve, and administer our Services, for security and fraud prevention, and to comply with legal requirements.
  • Sharing of Information: We may share your information under specific circumstances, such as with service providers, in business transfers, or to comply with applicable law.
  • Security: We implement reasonable safeguards to protect your information but cannot guarantee absolute security of data transmitted online.
  • Your Rights: Depending on where you live, you may have certain data protection rights (e.g., right to access, review, or delete your personal information).
  • Exercising Your Rights: If you wish to review or update your information, please contact us at support@webbia.co.

For more details, review this entire Privacy Policy.

2. WHAT INFORMATION DO WE COLLECT?

2.1 Personal Information You Voluntarily Provide

We collect personal information that you voluntarily provide to us, which may include but is not limited to:

  • Contact Details: Names, email addresses, phone numbers, and mailing addresses
  • Account Information: Username, password, and any authentication data you provide
  • Payment Data: If you make a purchase through our Services, we or our payment processors (e.g., Stripe) may collect necessary payment details, such as credit card numbers and expiration dates. Stripe’s privacy notice is available here: https://stripe.com/privacy.
  • Preferences and Feedback: Communication preferences, survey responses, and any additional information you choose to provide

All personal information you provide should be true, complete, and accurate. You must notify us of any changes to ensure your information remains current and correct.

2.2 Information Collected Automatically

We automatically collect certain information when you visit or use our Services. While this information does not usually reveal your identity, it may include:

  • Log and Usage Data: IP address, browser type, operating system, device type, referring URLs, pages viewed, and search queries
  • Device Data: Device name, unique identifiers, system configuration, and network information
  • Location Data: Approximate or precise geolocation based on IP address or GPS, where allowed. You can disable location tracking on your device; however, doing so may affect certain features of our Services.

We also use cookies and similar technologies to improve user experience, secure our Services, and gather analytics.

2.3 Google API

If our Services incorporate Google APIs, any information collected through such APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

3. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for various reasons, depending on how you interact with our Services. Key processing activities include:

  • Service Delivery: To provide and facilitate the functionality of our Services, including enabling user-to-user communication and responding to your requests
  • Support and Inquiries: To address questions, resolve issues, and communicate with you
  • Administrative Communications: To notify you about changes to our policies, terms, and any service-related announcements
  • Order Fulfillment: To manage and process your orders, payments, and returns
  • Marketing and Promotions: To send you promotional materials that may be of interest to you, unless you opt out
  • Targeted Advertising: To deliver relevant, interest-based ads on our Services or third-party platforms
  • Testimonials: To post customer testimonials on our Services, with your consent
  • Security and Fraud Prevention: To protect our Services from unauthorized access, fraud, and other security issues
  • Competitions and Surveys: To manage contests, prize draws, and feedback collection
  • Service Improvements: To track usage trends, enhance marketing strategies, and improve our Services
  • Legal Compliance: To respond to legal requests and meet regulatory obligations

We only process your personal information when we have a valid legal basis to do so, such as contractual necessity, legitimate interests, or with your explicit consent.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information under the following circumstances:

  • Service Providers: We partner with various third parties (e.g., payment processors, analytics providers) to perform services on our behalf.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • Google Maps Platform APIs: If you use features that rely on Google Maps or related APIs, your location information is shared with Google.
  • Legal and Regulatory Requirements: We may disclose information to comply with legal obligations or protect the rights, property, or safety of Webbia or others.

We do not sell or rent your personal information to third parties for their direct marketing or other unrelated business purposes.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing behavior. This helps us:

  • Maintain security and prevent crashes
  • Save your preferences and enhance site functionality
  • Conduct analytics to understand user interactions
  • Display personalized advertisements or marketing

Most web browsers automatically accept cookies, but you can modify your browser settings to refuse them. If you reject cookies, some features of our Services may not function properly. For additional details, please see our Cookie Notice (if applicable).

6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

6.1 Use of AI Technologies

We may offer tools powered by artificial intelligence (“AI”), machine learning, or similar technologies (“AI Products”). These features are designed to enhance user experience, streamline processes, and provide innovative solutions.

6.2 Third-Party AI Service Providers

Our AI functionalities may be provided through reputable third-party service providers, such as OpenAI. Your inputs, outputs, and personal information processed by these AI Products may be shared with these providers in accordance with this Privacy Policy. You agree not to use the AI Products in ways that conflict with the relevant providers’ terms or policies.

6.3 How We Process Your Data Using AI

All personal information used in our AI Products is safeguarded under this Privacy Policy and our agreements with third-party AI Service Providers. We strive to maintain stringent security measures throughout the data handling process.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as otherwise required or permitted by law. Factors we consider when determining retention periods include:

  • The length of our ongoing relationship with you
  • Legal obligations regarding record-keeping
  • Potential or actual disputes and investigations

When we no longer have a legitimate business need for your information, we will either delete or anonymize it. If immediate deletion is not possible (e.g., your information is stored in backup archives), we will securely store it until deletion is feasible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate organizational and technical security measures designed to protect your personal information. These measures include:

  • Encrypted communications (e.g., SSL/TLS)
  • Access controls restricting personal information to authorized personnel
  • Regular security assessments to identify and mitigate vulnerabilities

Despite these precautions, no method of data transmission or storage can be guaranteed 100% secure. You acknowledge that you transmit data at your own risk and that breaches can occur despite best efforts.

9. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not directed to children under 18 years of age. We do not knowingly solicit or collect personal information from minors. If we learn that we have inadvertently collected personal information from a user under 18, we will deactivate the account and delete the data from our records. If you believe we might have any information from a child under 18, please contact us at support@webbia.co.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your jurisdiction (e.g., certain U.S. states, the European Economic Area, the U.K., or other regions), you may have specific rights regarding your personal information. These can include:

  • Access: The right to know what personal information we have about you
  • Correction: The right to request rectification of inaccurate personal data
  • Deletion: The right to request erasure of your data, subject to legal limitations
  • Opt-Out of Marketing: The right to unsubscribe from our marketing and promotional communications at any time
  • Withdrawing Consent: Where we rely on consent to process your personal information, you can withdraw it at any time

To exercise these rights, email us at support@webbia.co. We will respond to your request in accordance with applicable data protection laws.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and certain mobile systems include a Do-Not-Track (“DNT”) feature that you can enable to signal your privacy preference. However, because there is no established industry standard for recognizing or honoring DNT signals, our Services currently do not respond to them. We will notify you in a revised Privacy Policy if we decide to do so in the future.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. If you are a resident of specific U.S. states (e.g., California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia), you may have the right to:

  • Access, review, or obtain a copy of the personal information we have about you
  • Correct inaccuracies in your personal information
  • Request deletion of your personal information
  • Opt out of the “sale” or “sharing” of personal information for targeted advertising, if applicable
  • Non-discrimination for exercising your privacy rights

We do not sell or share your personal information for direct marketing purposes. If you wish to exercise these rights, please contact us as described in the “How to Exercise Your Rights” section below.

How to Exercise Your Rights

  • Submit a Request: Email support@webbia.co or use any form provided on our website.
  • Verification: We may require additional information to verify your identity before processing your request.

Right to Appeal

If we decline to act on your request, you may appeal our decision by contacting us at support@webbia.co. If your appeal is denied, you may file a complaint with your state attorney general.

13. HOW DO WE HANDLE INTERNATIONAL DATA TRANSFERS?

If you are accessing our Services from outside the United States, your personal information may be transferred to, stored, or processed in the United States or other jurisdictions where our servers or third-party service providers are located. We use contractual and other measures to protect your data and comply with applicable data protection laws, which may include:

  • Standard Contractual Clauses (SCCs), where required
  • Adequate safeguards in compliance with relevant data transfer regulations

By using our Services, you consent to any transfer of your information in accordance with this Privacy Policy and applicable data protection laws.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy from time to time to stay compliant with changes in laws, best practices, or our data processing activities. The updated version will be indicated by an updated “Revised” date, and we may notify you via email or through a prominent notice on our Services if we make material changes. We recommend that you review this Privacy Policy regularly to stay informed about how we protect your data.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this Privacy Policy, or if you need further information, you may contact us by email at support@webbia.co.

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable data protection laws, you may have the right to request access to the personal information we collect from you, alter inaccuracies, or request deletion of your personal information. To do so, please submit a Data Subject Access Request (DSAR) or email support@webbia.co. We will respond to your request in accordance with relevant laws and our internal procedures.

Thank you for choosing Webbia. Your trust is important to us, and we are committed to safeguarding your privacy.

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